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Thursday, May 6, 2010

Souvlaki Hut in Melbourne

A Melbourne Greek restaurant chain with under 20 outlets is at the top of a survey measuring the satisfaction level of Australian franchisees, according to market research group, 10 Thousand Feet.

Souvlaki Hut, founded by Bill and John Fotiadis in 2004 in the Melbourne suburb of Hillside, was ranked number one in a survey of 900 franchisees from more than 50 franchise systems in Australia, outranking the larger Quest Serviced Apartments and Frontline Recruitment.
Franchisees ranked SouvlakiHut, which has 16 outlets, for their intention to renew franchises, the level of financial and social rewards, lifestyle, support and opportunities.
Ian Krawitz, Head of Intelligence at 10 Thousand Feet, said it was a surprise for a relatively small franchise system to come out on top.
''But when we examined Souvlaki Hut's success in more detail, it was clear that its focus on training and supporting its franchisees was the deciding factor,'' he said.
The survey ranked waterless car washing franchise Ecowash Mobile in 4th place, followed by Beaumont Tiles, Xpresso Delight, Mortgage Choice (which has more than 400 franchises) and ANZ Mortgage Solutions.
http://www.watoday.com.au/small-business/franchising/souvlaki-hut-top-franchise-20090619-cqol.html

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